PRIVACY POLICY

Last Updated: May 11, 2025

INTRODUCTION AND SCOPE

Welcome! PinkDOG is committed to protecting your privacy. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your Personal Information when you use our website pink dog.ai, mobile applications, and related services (collectively, the "Service").

By accessing or using our Service, you signify your understanding of and agreement to the collection, storage, use, and disclosure of your Personal Information as described in this Policy. If you do not agree with this Policy, please do not use our Service.

DEFINITIONS

  • Account: A unique account created for you to access our Service or parts of our Service.
  • Affiliate: An entity that controls, is controlled by, or is under common control with us, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Cookies: Small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses.
  • Device: Any device that can access the Service such as a computer, a cellphone, or a digital tablet.
  • Personal Information (or Personal Data): Any information that relates to an identified or identifiable individual.
  • Service Provider: Any natural or legal person who processes data on our behalf. It refers to third-party companies or individuals employed by us to facilitate the Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.
  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

PERSONAL INFORMATION WE COLLECT

We collect various types of Personal Information depending on how you interact with our Service:

  • Identity Data: Your name, email address, username, password (encrypted), date of birth, gender, age, or age range.
  • Contact Data: Email address, phone number (if provided), mailing address (if applicable for certain services).
  • Device and Network Data: IP address, browser type and version, operating system, device type, unique device identifiers, mobile network information, session history, Service navigation metadata, data collected through Cookies and similar technologies.
  • Usage Data: Information about how you use our Service, including pages visited, features used, time spent on the Service, your interactions, and preferences.
  • User Content: Any information you voluntarily provide when using interactive features of the Service, such as chat messages, character creations, comments, feedback, images, or videos you upload.
  • Financial Data: When you make purchases, we may collect information necessary to process your payment, such as payment card details or bank account information (typically processed by a third-party payment provider). We may receive your order number and payment status from them.
  • Transaction Data: Information about transactions you make through our Service, such as subscriptions, virtual good purchases, etc.
  • Information from Third-Party Social Media Services: If you choose to register or log in using a third-party social media service (e.g., Google, Apple, Discord), we may collect Personal Information that is already associated with your social media account, such as your name, email address, and profile picture, in accordance with your privacy settings on that platform.

HOW WE COLLECT YOUR PERSONAL INFORMATION

We collect Personal Information in the following ways:

  1. Directly from You: When you create an Account, complete a profile, communicate with us, make purchases, participate in surveys, or provide User Content.
  2. Automatically: When you use our Service, we automatically collect Device and Network Data and Usage Data through Cookies and similar tracking technologies (see "Cookies and Tracking Technologies" section below).
  3. From Third Parties:
    • Service Providers: Who assist us in providing and improving our Service.
    • Social Media Platforms: As described above, if you use them to log in.
    • Analytics Partners: Who provide us with information about Service usage.

HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information for the following purposes:

  • To Provide and Maintain Our Service
  • To Personalize Your Experience
  • To Communicate with You
  • For Marketing and Promotional Purposes
  • To Improve Our Service
  • For Security and Legal Compliance
  • For Business Transfers

COOKIES AND TRACKING TECHNOLOGIES

Types of Cookies We Use:

  • Necessary/Essential Cookies: Required for the operation of the Service
  • Functionality Cookies: Allow us to remember choices you make
  • Analytics/Performance Cookies: Help us understand how visitors interact with the Service
  • Advertising/Targeting Cookies: Used to deliver more relevant advertisements

YOUR PRIVACY RIGHTS AND CHOICES

You may have the following rights regarding your Personal Information:

  • Right to Access
  • Right to Rectification
  • Right to Erasure
  • Right to Restrict Processing
  • Right to Data Portability
  • Right to Object
  • Right to Withdraw Consent
  • Closing Your Account
  • Opt-out of Marketing Communications

DATA SECURITY

The security of your Personal Information is important to us. We implement commercially reasonable administrative, technical, and physical measures to protect your Personal Information from unauthorized access, use, alteration, disclosure, loss, or destruction.

DATA RETENTION

We will retain your Personal Information only for as long as necessary for the purposes set out in this Privacy Policy, or longer if required or permitted by law.

INTERNATIONAL DATA TRANSFERS

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

CHILDREN'S PRIVACY / AGE POLICY

Our Service is not intended for individuals under the age of [Specify Age, e.g., 18] ("Children"). We do not knowingly collect personally identifiable information from Children.

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Policy.

CONTACT US

If you have any questions about this Privacy Policy, or wish to exercise your rights, please contact us:

By email: support@pinkdog.ai.